HFL Self-Service firewall
If Schools wish to bypass our firewall completely and manage their security profile themselves, this is achievable. Naturally the Head will need to authorise they are happy for their IT Support Team to manage the associated risks.
If you wish to control your HFL Broadband firewall profile yourself, please get in touch with us and we can provide further information. However, if you are happy for us to do this on your behalf, we will continue to do so.
A guide on the Self-Service firewall can be found here: Self Service firewall guide 2025
There will be improvements coming in Autumn 2025 which will allow schools to log into a web portal. The portal will provide live logging from the firewall. Access can then be created and this includes port ranges FQDNS etc. Schools can set up inter site access with other schools they have access to.
Information we typically require to set up access through the firewall
When we permit access through the firewall, we usually require the following information:
- Internal IPs from inside the school that will be communicating with the outside world
- What ports need to be opened and will TCP or UDP access be required
- What are the public IP addresses/DNS entries out on the internet you wish to communicate with
Often obtaining these details will be the challenge but if schools can get a clear and accurate firewall instruction with this information, we should then be able to get this in place for you.