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Management & Support

Sharon and Elaine are the specialist Connectivity Service Desk operators.

To contact the Service Desk:
Phone: 01438 544466 (option 1 followed by option 2)

Opening times are:
Monday – Thursday 08:15 – 17:00
Friday 08:15 – 16:00
(Closed on Bank Holidays)

Day-to-day management of HfL Broadband and your escalation point is Kevin Crawley. HfL Broadband is part of the wider ICT Team within HfL of which Chris Bramwell is responsible for.

We are always pleased to have feedback about the quality of service so if you have any comments please contact Kevin Crawley (