Jan 16 2025

PDNS

The NCSC’S PDNS service has been rolled out for all HFL Broadband schools:

PDNS

Jan 07 2025

Transparent proxy update

Following on from several reports this morning, the transparent proxy fault is now resolved.

One of the proxies were misbehaving for transparent HTTPS traffic. RM restarted this and all is working correctly now. If anyone wishes to discuss this further, please get in touch.

Thanks

Jan 07 2025

Transparent proxy issues

Good morning… and Happy New Year.

Unfortunately, we have received a few reports today that there are issues with the transparent proxy networks This morning. Devices are connecting okay but can’t browse the internet. This is in hand and apologies.

Thanks, Kev

Nov 04 2024

DfE’s Cyber Security Standards: A guide for schools and trusts

My colleague James Toll has recently posted an article onto the HFL website, that I thought was worth sharing: https://www.hfleducation.org/blog/dfes-cyber-security-standards-guide-schools-and-trusts

Thanks,

Kevin Crawley

 

Oct 09 2024

RM Unify AD Sync

There is an important update regarding RM Unify AD Sync and upcoming changes from Microsoft that may impact your service.

Microsoft Azure are ending support for Transport Layer Security (TLS) 1.0 and 1.1 ending 31st October 2024. For more information, please read the blog from Microsoft:

https://azure.microsoft.com/en-us/updates/azure-support-tls-will-end-by-31-october-2024-2/

This change directly affects how the RM Unify AD Sync service communicates with RM Unify. Without action, RM Unify AD sync may stop providing user updates to RM Unify and other services, for example, RM SafetyNet.

Action Required:

You will need to run an application on your server to force a minimum version of TLS 1.2 in advance of the deadline imposed by Microsoft on 31st October 2024. Please follow the link to this RM article for instructions to install the update on your server:

Security update for RM Unify AD Sync

(There is no further action for schools that have a HFL technical support contract as this change has been carried out by our engineers)

Sep 13 2024

Broadband now stable

We were contacted by approximately eight different schools first thing this morning. They were reporting that they were experiencing issues browsing the internet. Since shortly before 9AM this has been stable and investigations are ongoing. If you were impacted by this, please accept out apologies.

Thanks, as ever

Kev and the HFL Support Team