One minute drop out this morning

Between 11:44 and 11:45 this morning, there was a loss of service affecting most of the schools on the network. This was due to a backhaul network issue within the Talk Talk Business infrastructure. This would have impacted voice and data services for lots of Talk Talk Business customers – not just Hertfordshire Schools. This issue occurred due to a ‘flap’ on a Talk Talk circuit which connects back to the Telehouse West site. Hopefully that’s our network wide outage out of the way for the academic year!