Nov 18 2025
There is currently an internet issue with Cloudflare, so some schools may see error messages:
https://www.independent.co.uk/tech/cloudflare-down-twitter-not-working-outage-b2867367.html
Just to be clear, this is impacting the entire internet and not just HFL Broadband users.
Thanks (as ever) for the helpful reports from the HFL community on this
Oct 21 2025
RM have now added this issue to their status page. I would recommend registering for updates there: https://status.rm.com/
It is a wider issue and RM are treating this as a P1 incident. In the meantime, removing the SafetyNet Go extension will resolve this. Hopefully a fix will be deployed shortly and the extension can then be added again.
Oct 21 2025
We have received a handful of reports where schools cannot access the internet. It appears to be connected to schools that use the SafetyNet Go extension. RM are investigating. Apologies for the inconvenience.
Sep 22 2025
There is currently an issue whereby Chromebook are intermittently getting a 400 error message when trying to connect to the internet. This has been reported to RM and they are investigating. Apologies for the disruption.
Jan 07 2025
Good morning… and Happy New Year.
Unfortunately, we have received a few reports today that there are issues with the transparent proxy networks This morning. Devices are connecting okay but can’t browse the internet. This is in hand and apologies.
Thanks, Kev
Nov 04 2024
My colleague James Toll has recently posted an article onto the HFL website, that I thought was worth sharing: https://www.hfleducation.org/blog/dfes-cyber-security-standards-guide-schools-and-trusts
Thanks,
Kevin Crawley