Following on from our communication yesterday, we have been in discussions with RM to identify how we can jointly support you as effectively as possible for the use of VPN
Within the next 24 hours the following changes will take place:
· All schools will each be upgraded from 10 concurrent sessions to 50
· The HICS network was previously capped at 500 concurrent connections. Burst capacity will be enabled for up to 2500 connections
· The duration of user connections timing out when they are inactive has been reduced to 10 minutes. This will reduce the amount of connections which are left dormant, making them available for others to use.
We hope this will drastically improve the effectiveness of the service during this difficult period of time and we will continue to monitor the situation closely.