I am told this issue should now be fixed. Thanks to the schools who reported this and apologies once again for the disruption.
Regards,
Kev
Sep 15 2025
Proxy issue
Sep 15 2025
Proxy error messages
Good morning, Some users are getting proxy error pages today. RM confirm that there is an issue with the certificate on some of RM proxy servers. An update is currently being rolled out.
You may wish to subscribe to receive updates from RM on this issue from their status page https://status.rm.com/
Apologies for the disruption. Hopefully it will be resolved soon.
Jan 07 2025
Transparent proxy update
Following on from several reports this morning, the transparent proxy fault is now resolved.
One of the proxies were misbehaving for transparent HTTPS traffic. RM restarted this and all is working correctly now. If anyone wishes to discuss this further, please get in touch.
Thanks
Jan 07 2025
Transparent proxy issues
Good morning… and Happy New Year.
Unfortunately, we have received a few reports today that there are issues with the transparent proxy networks This morning. Devices are connecting okay but can’t browse the internet. This is in hand and apologies.
Thanks, Kev
Nov 04 2024
DfE’s Cyber Security Standards: A guide for schools and trusts
My colleague James Toll has recently posted an article onto the HFL website, that I thought was worth sharing: https://www.hfleducation.org/blog/dfes-cyber-security-standards-guide-schools-and-trusts
Thanks,
Kevin Crawley