Dec 12 2018

New NAT IP address range

Collectively we have exhausted the subnet  that RM have previously set aside for NATs: 185.192.228.0/22.  RM have now provided us with this additional range: 62.171.224.0/22.

Please note that these IPs will only be used by RM when creating firewall rules on behalf of HICS schools – and not for their ‘core customers’. Further information can be found here: https://hfl-broadband.co.uk/ip-addresses/public-facing-ip-addresses/

Thanks for your ongoing support and if I do not post again before Christmas, I hope you all have nice break.

Regards,

The HICS Team

 

Sep 05 2018

One minute drop out this morning

Between 11:44 and 11:45 this morning, there was a loss of service affecting most of the schools on the network. This was due to a backhaul network issue within the Talk Talk Business infrastructure. This would have impacted voice and data services for lots of Talk Talk Business customers – not just Hertfordshire Schools. This issue occurred due to a ‘flap’ on a Talk Talk circuit which connects back to the Telehouse West site. Hopefully that’s our network wide outage out of the way for the academic year!

Jun 29 2018

HICS Case Study

Herts for Learning has put together the following case study to illustrate the impact of the implementation of the new HICS service, in delivering both a tailored service and savings to schools:

HICS case study